Frequently Asked Questions

Simply fill out the demo request form on our website. Once we receive your details, a team member will contact you to set up your account and guide you through the software — no credit card, contract, or signature required. Your 30-day free trial begins from the moment your account is activated.

At the end of your trial, simply enter your payment details on our secure link to activate your subscription. All of your data, project records, and configurations are preserved — you never have to start from scratch. If you decide not to continue, your data remains available for export for a short period upon request.

Yes — completely free. No hidden fees, no automatic card charges, and no obligation to subscribe. We will never charge you without your explicit consent. The trial gives you full access to all Quantim features so you can evaluate the platform with confidence.

Our team will guide you through onboarding including importing existing data. Most companies are fully operational within a few days of starting their trial. We also provide video tutorials, webinars, and documentation so your team can get up to speed without needing external trainers.

Yes. Quantim provides full data migration support as part of onboarding. Whether you are moving from spreadsheets, a legacy system, or another project management tool, our team will assist with importing project data, staff records, rate cards, and more. We also support data exportation and an API for further integrations.

Quantim's pricing is based on your company size and requirements. Please contact our team or request a demo for a tailored quote. All subscriptions include full support, software updates, and access to our Azure-hosted cloud infrastructure.

Yes. We work directly with each client to provide the most cost-effective arrangement for their team size and usage. Speak to our sales team to discuss volume pricing or multi-year plans.

We offer both monthly and annual subscription options. There is no rigid minimum commitment — our goal is to earn your continued business through excellent software and support, not lock-in contracts.

We accept all major credit and debit cards, as well as bank transfer (BACS). Invoicing arrangements are also available for larger enterprise customers. All payments are processed via an encrypted, PCI-compliant gateway.

Yes. As your business grows, your Quantim subscription can scale with you. Contact our support team and we will adjust your plan promptly. We also offer bespoke configurations if your requirements evolve beyond a standard plan.

• E-Timesheets — staff time recording, approval workflows, holiday tracking
• Project Management — tasks, milestones, WIP monitoring
• Fee Breakdown & Monitoring — track fees raised vs estimates
• Billable Hours & Rate Cards — custom staff rates, fee categories
• Expense Tracking — submitting and approving project expenses
• CRM Module — manage clients and project opportunities
• 200+ Reports — real-time dashboards and project forecasting
• Mobile App — iOS and Android for on-the-go access

Yes — Quantim includes over 200 built-in reports covering every aspect of your business. Reports include fee raised analysis, WIP monitoring, profitability forecasting, resource utilisation, and more. All reports update in real time on the Azure cloud.

Yes. The Quantim mobile app is available on both iOS (App Store) and Android (Google Play). Staff can log timesheets, check project status, and access reports from anywhere. The app synchronises in real time with the web platform.

Yes. Quantim helps you identify resource bottlenecks, see who is over or under-allocated, and make informed decisions about when to bring additional staff onto a project. Resource reports highlight utilisation rates so managers can reassign work efficiently.

Absolutely. The platform tracks planned vs actual hours, costs, and expenses at both task and project level, generating clear variance reports so project managers can course-correct in real time.

Yes. Quantim supports saved project templates including predefined task lists, fee breakdowns, rate cards, and milestones — significantly reducing setup time for recurring work types such as planning applications, structural surveys, or design commissions.

Not necessarily. Third-party directories (Capterra, G2, GetApp, Trustpilot, etc.) operate independently. Their listings may be outdated, incomplete, or inaccurate. Always use quantim.co.uk or contact our team directly for verified information. We cannot be held responsible for inaccuracies published by third-party platforms.

Pricing shown on external directories may be out of date. Our pricing is bespoke and depends on your team size, modules, and contract terms. Please contact us directly or request a demo for an accurate quote. Do not base purchasing decisions on pricing listed on third-party platforms.

The best way to verify any feature is to:

• Check our Features & Benefits page
• Request a live demo — our team will walk you through the platform in real time
• Contact us directly with your specific question

We are always transparent about what Quantim can and cannot do.

Very likely, yes. Quantim is continuously developed. Features, the UI, mobile functionality, and reporting have all evolved substantially. An old review may reference limitations that have since been resolved. We encourage you to try the platform yourself with a free 30-day trial to form your own current assessment.

Yes. Quantim provides an API (Application Programming Interface) allowing your other business tools to exchange data with Quantim — syncing project data with accounting software, HR systems, or bespoke internal tools. Contact our team to discuss your integration requirements.

Quantim can work alongside accounting packages via data export and API. For specific integration requirements with Xero, Sage, QuickBooks, or similar tools, speak to our team — we often offer tailor-made solutions.

Yes. Quantim supports data importation and exportation to facilitate transitions and reporting. You can import historical data when onboarding and export project, timesheet, or financial data for use in external reports or systems.

The web platform works in any modern browser (Chrome, Edge, Firefox, Safari) on Windows, Mac, and Linux. The mobile app is available for iOS and Android. No software installation is required — everything runs in the cloud.

All Quantim data is stored on Microsoft Azure cloud infrastructure — one of the world's leading enterprise cloud platforms — with 99.9%+ uptime, automatic backups, and enterprise-grade security. Data is stored in UK/EU data centres in compliance with UK GDPR.

• SSL (TLS) encryption for all data in transit
• AES encryption for data at rest
• Role-based access controls — staff only see data relevant to their role
• Regular security audits and penetration testing
• Azure's built-in DDoS protection and network security

Yes. Quantim is designed in compliance with UK GDPR. We process personal data only for legitimate business purposes, and you retain full ownership and control of your company's data. See our Privacy Policy for full details.

Quantim targets 99%+ uptime backed by Microsoft Azure cloud infrastructure. Scheduled maintenance is communicated in advance where possible and is typically performed outside business hours.

Yes. Quantim features a granular, role-based permission system. Administrators define exactly which modules, projects, reports, and data each user or group can access — from junior staff seeing only their own timesheets to directors viewing company-wide reporting.

All subscribers receive support from our UK-based team Monday to Friday, 9:00 am – 5:30 pm via phone and email. You also get video tutorials, step-by-step guides, webinars, and tailor-made support for custom requirements.

Yes. We provide online demos, tutorial videos, and live webinars covering all aspects of Quantim. Our materials are designed so staff can become proficient quickly without an external trainer. For enterprise clients, bespoke onboarding sessions tailored to your workflows are also available.

• Phone: +44 (0) 151 528 9938 (Mon–Fri, 9:00 am – 5:30 pm)
• Email: info@quantim.co.uk
• Online: Contact form
• Address: America House, 8b Rumford Court, Liverpool, L3 9DD, UK

Yes. Quantim offers tailor-made services when clients require specific customisations beyond the standard platform — custom reports, bespoke workflows, or unique integrations. Contact us with your requirements and we will advise on feasibility and timescales.

Administrators can manage users directly within Quantim's platform settings — adding new staff, deactivating leavers, and reassigning roles. For significant changes to your user count (which may affect billing), please notify our support team.

We provide a reasonable export period before cancellation is finalised. After the data retention period, data is securely deleted in accordance with our Privacy Policy and UK GDPR obligations.

Yes. Invoices are issued by Technology2 Ltd and can be requested at any time by emailing info@quantim.co.uk.

Quantim is developed and operated by Technology2 Ltd, a UK-based software company with 23+ years of experience in project management software. We are headquartered in Liverpool, UK, and serve clients across the UK and internationally. More on our About Us page.